Help Center

Welcome to FREDERIX Service Portal

Portals

  1. FREDERIX Help Desk

    Welcome! Please use the provided options to create your request to the FREDERIX Service Desk.

  2. FREDERIX Customer Care Portal

    Willkommen Sie können aus den bereitgestellten Optionen eine FREDERIX Sales Desk Anfrage auswählen.

  3. FX Holding Support

    Welcome! You can raise a FX Holding Support request from the options provided.

Suggested forms

  • Callback request in FREDERIX Help Desk

    Request a telephone call back for a technical inquiry

  • Get IT help in FREDERIX Help Desk

    Get assistance for general IT problems and questions.

Powered by Jira Service Management
{"xsrfToken":"b312af1db015907853f9b392ac323daf9d8a134d_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7e4e9d28-a950-476f-a93f-bc3f34e545bd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MmRkZjI2Yi01MzRjLTQ0YmYtOWRkZS0zZjRmMjk5NjVkOWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdlNGU5ZDI4LWE5NTAtNDc2Zi1hOTNmLWJjM2YzNGU1NDViZCI6WyJyZWFkIl19LCJleHAiOjE3NDY5MjA0OTgsIm5iZiI6MTc0NjkxOTg5OH0.te_WJnT_oFxX7vYTh9hEvi4gJCpYrSRiOB21z5FsaPw&client=72ddf26b-534c-44bf-9dde-3f4f29965d9d&mode=fit","logoId":"7e4e9d28-a950-476f-a93f-bc3f34e545bd","isLogoAvailable":true,"helpCenterTitle":"Welcome to FREDERIX Service Portal","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen im FREDERIX Service Portal","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to FREDERIX Service Portal","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#89b2d7","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/035363c9-3d99-4bc1-b557-544c73a8ed6c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MmRkZjI2Yi01MzRjLTQ0YmYtOWRkZS0zZjRmMjk5NjVkOWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjAzNTM2M2M5LTNkOTktNGJjMS1iNTU3LTU0NGM3M2E4ZWQ2YyI6WyJyZWFkIl19LCJleHAiOjE3NDY5MjA0OTgsIm5iZiI6MTc0NjkxOTg5OH0._mWMKcI57fUopQfg_xspaLWPzZWd39ncasO6yHc8amQ&client=72ddf26b-534c-44bf-9dde-3f4f29965d9d&height=300&mode=fit","bannerMediaApiFileId":"035363c9-3d99-4bc1-b557-544c73a8ed6c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=frederix-hotspot","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b312af1db015907853f9b392ac323daf9d8a134d_lout","baseUrl":"https://frederix-hotspot.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://frederix-hotspot.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"72ddf26b-534c-44bf-9dde-3f4f29965d9d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"de9e1f9146c947aaab6494ad0a7af1a5","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}